FAQ Frequently Asked Questions
Booking, payment, insurance, border crossing and delivery — the answers travelers ask us most often.
1. How to book a car rental?
The car rental can be booked either by email, phone, social network (WhatsApp, Viber), as well as in the office through the operator.
2. What is needed for booking?
To book car rental, you need to know the exact date and time when and where the car should be parked, a photo of the driver's license and the lessee's passport are required.
3. What does the price include?
The price includes: car delivery at the desired location, car insurance, city parking, car washing, car returning at the desired location.
4. How to pay?
One can pay both in cash and via credit card, bank transfer (in USD, EUR, GEL).
5. Is it possible to cross the borders of Armenia and Azerbaijan?
In case of crossing the borders of Armenia and Azerbaijan you should notify the Company 3 days prior the border crossing in order to prepare your permit the cost of which is 75 EUR.
6. Can I request a car in another city?
The car can be delivered anywhere throughout Georgia - Kutaisi $75; Batumi $95; in case of different location, please contact the Company.
7. What are the insurance conditions?
The car is 100% insured. In the event that other cars are also damaged in the accident, the insurance company will indemnify for damage to other cars in the amount of up to $50,000. In Georgia, no insurance company reimburses the cost of damaged tires and lost keys.
8. Which GPS navigator is best used in Georgia?
The company recommends maps.ge and Google Maps.
9. What are the parking conditions in Georgia?
Parking in Georgia is paid, but the Company has purchased an annual pass for all its cars and you are free of parking fees.
10. Is it possible to deliver or return the car outside of working hours?
It's possible at any time, but outside of normal working hours you should pay $10.